Shipping Policy
At Shine Rituals, we’re committed to delivering your jewellery with care and making your shopping experience smooth and enjoyable
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1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once shipped, you’ll receive a confirmation email with tracking details.
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2. UK Shipping
- Free shipping on orders above £40
- A standard shipping fee of £2.99 applies to orders below £40
- Delivery time: 2–5 business days
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3. EU Shipping
Free shipping on orders above £70 and shipping cost of £8.99 is applicable on orders below £70.
Estimated delivery time: 5–12 business days based on your location.
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4. USA Shipping
Free shipping on orders above £70 and shipping cost of £12.99 is applicable on orders below £70.
Estimated delivery time: 10–12 business days based on your location.
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5. Rest of the World Shipping
Free shipping on orders above £70 and shipping cost of £12.99 is applicable on orders below £70.
Estimated delivery time: 5–12 business days based on your location.
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6. Customs & Import Charges
For international orders, your country may apply customs duties or import taxes once your parcel arrives.
- These charges are not included in your order total
- They are set by your country’s customs authority
- Payment (if applicable) is required for your parcel to be delivered and is duly handled by the customer
Important Note:
Customs policies vary from country to country, so we recommend checking your local guidelines if you’re unsure.
While we always do our best to ensure smooth delivery, delays due to customs are unfortunately beyond our control.
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7. Order Tracking
You’ll receive a tracking link once your order is shipped so you can follow it every step of the way.
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8. Delivery Delays
Delays can occasionally happen due to:
- High order volumes
- Courier issues
- Customs processing
We’ll always do our best to support you if this happens
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9. Incorrect Address
Please double-check your shipping details at checkout, as we’re unable to redirect orders once shipped.
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10. Lost or Damaged Items
If your order arrives damaged or goes missing, please contact us within 48 hours and we’ll help resolve it quickly.
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11. Contact Us
For any questions, reach out anytime:
Email: contact@shinerituals.com
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Thank you for choosing Shine Rituals